Jackpotjoy Review

Jackpotjoy Bingo

Jackpotjoy is a unique online bingo and casino platform. Launched in 2002 by a group of enthusiasts, nowadays it is close to 260 thousand Average Active Customers per Month. Owned by the shark of the gaming industry in the UK, Gamesys Group, Jackpotjoy makes out ⅓ of the UK online bingo market.

Jackpotjoy™ is under the operation of Profitable Play Limited, licensed and regulated by the Gambling Commission in the UK and Gibraltar Gambling Commissioner.

Official bingo website jackpotjoy.com is available for UK and Ireland customers only while customers from Sweden may get access to their favorite bingo website at jackpotjoy.se that is operated by Dumarca Gaming Ltd.

User Interface

Once you enter the Jackpotjoy official website, you see that it is quite user-friendly and have a pleasant visual in a sky-blue toned background. The main page contains clear steps that make it easy for you to start playing and comprehensive Welcome Offer Rules when you scroll down a little. So it makes T&Cs easy to be found which is quite rare for gambling websites. Simple road maps and convenient navigation are quite appealing, especially for newcomers.


For the new customers, Jackpotjoy offers a welcome bonus of up to £50 or 30 Free Spins. But what is more important free perks are not limited to a one-time sign-up offer. Registered customers can participate in daily free games (Daily Paper, Tiki’s Catch of the Day and Double bubble) and in ongoing promotions.

Welcome Offer

Currently, Jackpotjoy offers £50 of free bingo tickets or 30 free spins on your choice after you sign up, deposit and wager £10. Opt-in is required and the offer is valid for 30 days which is quite fair (some casinos give you as little as 7 days). But let’s get into details, and find out what to choose and whether it is possible to win money on Jackpotjoy and how you can do it.

Jackpotjoy 50 Free Bingo tickets (proudly announced as £50 Free Bingo) can have a value of 1p to £1 each and your maximum welcome bonus can be up to £50 of free bingo with average RTP 80-85% while the minimal welcome bonus is 50p (if you buy 50 tickets each worth 1p). However, you won’t easily find a bingo with £1 ticket value to use your free tickets:

Jackpotjoy Bingo

According to what you can see, it’s possible to get .15 and .25 tickets. Not as generous as announced but still a 125% welcome bonus! Note that .25 games do host a lot of players that decreases your win chance.

Jackpotjoy 30 Free Spins are available only for Double Bubble Slot Machine.

Double Bubble is a slot developed by Gamesys. Free spins have 20 pay lines. Coin size 1p to £10 and RTP is 95,53% Max win is 20,000x coin size. Using simple mathematics, you get £6 welcome bonus (1p coin x 20 pay lines x 30 free spins = 600p.)

So what welcome offer to choose? It’s obvious that Bingo lovers will definitely take Bingo Tickets and Video slots fans will take Free Spins. Also, it’s obvious that £12,5 > £6. But there’s another moment you should keep in your mind: 25p games always have lots of players that dramatically decreases your win chance and together with lower RTP (about 81% for bingo compared to 95% for Double Bubble). Bingo free tickets may give you zero payout even with a higher bonus amount. But if you’re a risk-lover, we definitely recommend you to take Bingo Tickets at Jackpotjoy.

Free Games

Another great feature is the Jackpotjoy Free Games. Those games include Double Bubble, Tiki’s Catch of the day and Daily Paper Slots. The free game is available daily and requires minimum wagering of £2 during the previous week. You can win decent cash prizes with free spins. For more info check the introduction and how to play here .


Promos at JPJ are constantly changing and you can always find it at JPJ Promo page, but there’s one, that is worth mentioning: Refer a Friend offer. You can get up to £100 if you refer 5 new members to JPJ and they deposit at least £10 and wager £40. Check full T&Cs

Games and Providers

All games at Jackpotjoy are divided into 4 sections: Bingo, Slots, and casino games.

Bingo at Jackpotjoy is represented by 16 games, all developed by Gamesys. It includes classic 90-ball bingo as well as 75 and 80 balls. Most of the games are played every 5 minutes and have tickets from 1 to 25p. But there’s a great feature awards you with free bingo tickets and that’s Play Off Palace (PP). Sapphire Palace has both daily and weekly free games that allow you to win up to 72 Free Bingo tickets. Simply take your dabber and enjoy your favorite game.

Casino Games at JPJ include both RNG and Live Dealer games. Here you can find extremely popular Deal or No Deal, Dream Catcher and Lightning Roulette by Evolution Gaming along with Blackjack, Roulette and Baccarat Poker, Craps and Keno games. Instant Games at Jackpotjoy are all provided by Gamesys. You can play your favorite tv shows themed scratchcards: The Crystal Maze, Deal or no Deal as well as Chasin’ Rainbow, Blox Blitz, etc.

Slots at JPJ hosts totally more than 100 games both from Gamesys and third-party providers such as Barcrest, Fortium, Netent, BTG, Microgaming, Green Tube, Red Tiger, and others. Daily and progressive jackpots are available in this section.

The top slots section is occupied by Gamesys Double Bubble, Tiki Island, Paper Wins, and Rainbow Riches. We have no idea are those slots really that popular or they are at the top because of the provider. However, at Jackpotjoy, you can find numerous slots with high RTP that should decrease your losses in a long run.

Jackpotjoy Sister Sites

We were talking a lot about Gamesys group in our review, so here you can find 10 brands of Jackpotjoy sister sites where you can also find Gamesys exclusive slots:

Jackpotjoyhttps://jackpotjoy.comProfitable Play Limited
Starspinshttps://starspins.comProfitable Play Limited
Monopoly Casinohttps://monopolycasino.comProfitable Play Limited
Chat Mag Bingohttps://chatmagbingo.comProfitable Play Limited
Pick me up Bingohttps://pickmeupbingo.comProfitable Play Limited
Heart Bingohttps://heartbingo.co.ukEntertaining Play Limited
Woman Bingohttps://womanbingo.comProfitable Play Limited
Woman’s Own Bingohttps://womansown-bingo.co.ukProfitable Play Limited
Virgin Gameshttps://virgingames.comNozee Limited
Rainbow Riches Casinohttps://rainbowrichescasino.comEntertaining Play Limited

Rainbow Riches Casino is the newest release dated December 5, 2019, from Gamesys together with SG gaming. Rainbow Riches themed casino is yet another facelifting of Jackpotjoy.com or any other website of Jackpotjoy Sister Sites. Same slots, same bingo games, and same bonuses are waiting for you with the new slot-themed interface.

Caesars Bingo, Love It Bingo, Caesars Casino, Park Bingo, Good to know Bingo were also among the UK brands with Gamesys slots but they are currently closed.

You can also find your favorite slots at Swedish (jackpotjoy.se), Spanish (botemania.es, canalbingo.es) and USA (virgincasino.com, tropicanacasino.com) markets.

All mentioned websites run the same theme with different colors and have the same great UI/UX as Jackpotjoy.

Customer Support

No one should be surprised to find out that Jackpotjoy has a very competent customer service department. If gamblers can’t find the answers to their questions from the website’s extensive FAQ section, divided into 7 major groups:

  • Payment: Payment Methods, Deposits, Withdrawals
  • Promotions: VIP, Refer a Friend, Welcome Offer, Loyalty and Promotion Rewards
  • Account: Login, Verification, Security, Reactivation, Closure
  • Responsible Gaming: Account Limits, Cool Off, Self-Exclusion, Problem Gambling,
  • Technical: Chat Issues, Game Issues, Devices, Troubleshooting and App Issues
  • Games: Free Games, Bingo, Slots, Poker
  • General: Chat, About Us

In case you have some questions, customer support is at your service 24/7 via Live Chat and Free Phone number: 0800 458 0770. You can also send them a request here

For the latest news from Jackpotjoy, you can follow them at:

YouTube: https://www.youtube.com/user/jackpotjoy/

Twitter: https://twitter.com/jackpotjoy/

Facebook: https://www.facebook.com/jackpotjoy/

Instagram: https://www.instagram.com/jackpotjoy/


Jackpotjoy has a fully responsive mobile website, so there’s no need to download apps neither Android nor iOS for your mobile or tablet.

Our thoughts on JPJ


  • The most popular online bingo website in the UK that hosts exclusive bingo rooms beloved by punters for many years
  • Lovely design with great UX
  • Free games and free bingo tickets for loyal players


  • Poor choice of games provided by third parties
  • Trustpilot average rating based on 800+ reviews from customers is 2,8